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The psychology and business strategies James Sinclair uses to run a 550-year-old hotel and a family farm attraction, from letting boring businesses pay for the fun ones to making December busier than August. Broken down into 14 principles you can apply to your own business. Free download.
When James Sinclair bought his farm attraction, it was losing half a million pounds a year, and 80% of its revenue came in just twelve weeks. Today, a Father Christmas experience makes December busier than August. Meanwhile, a warehouse he rents out for £100k a year quietly funds a carousel, a train ride and a dinosaur park.
On our second day with James, we walked round his 550-year-old hotel and his family farm. This playbook breaks down the psychology behind how he runs them, so you can apply it to your own business.
What’s inside
14 principles across two parts. Each one has the moment from James’s story, the psychology behind it, and exercises to work through with your own business in mind.
Part One: The Psychology.
What goes on inside your head while you build: letting boring businesses pay for the fun ones, having a why that serves other people, treating everything as your fault, becoming the five people you spend time with, and having an ego that wants to be useful.
Part Two: The Business.
The practical side: why small restaurants rarely make money, buying the consultancy instead of hiring one, keeping the exit in mind, E + M = S, selling fun by being obsessed with it, taking customers on highs and lows, treating your business like a classic car, flattening the seasons, and digging moats competitors can’t copy.
You’ll also get
A “boring pays for the fun” map to sketch which steady income could fund your next big idea
A seasons wheel to shade your busy and quiet months and find your own “Father Christmas experience”
A moat map to rank what protects your business, based on how James protects his
A “Keep tinkering” loop to close out: what’s working, what needs fixing, and your next 1% move
Psychology concepts explained in plain language, including the affordable loss principle, prosocial motivation, the drama triangle, emotional contagion and the peak-end rule
Who it’s for
Founders, aspiring founders, and operators who want more from a podcast episode than inspiration. Some of these questions might sting a little if you answer them honestly. That’s kind of the point.